Job Description
Join our award-winning team at Grand Plaza Columbus as a Part-Time Front Desk Agent! We're seeking energetic hospitality professionals to deliver exceptional guest experiences while enjoying flexible scheduling. As a cornerstone of our operations, you'll be the first point of contact for international travelers and business guests alike. Our competitive compensation includes complimentary hotel stays, meal discounts, and career advancement opportunities. If you thrive in fast-paced environments and take pride in creating memorable stays, apply today!
Responsibilities
- Handle guest check-in/check-out procedures with precision and efficiency
- Manage reservations and room assignments using Opera property management system
- Resolve guest inquiries and concerns with proactive problem-solving
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through consistent service excellence
Qualifications
- Previous hotel or customer service experience preferred
- Exceptional communication and conflict resolution skills
- Proficiency with property management systems (Opera training provided)
- Ability to work flexible shifts including nights, weekends, and holidays
- Valid Ohio driver's license and reliable transportation
- Basic math skills for cash handling
- Must pass background check and drug screening