Job Description
Join Our Team as a Part-Time Front Desk Agent!
Are you a charismatic professional with a passion for hospitality? The Luxe Hospitality Group is looking for a dedicated Front Desk Agent to join our Jacksonville, FL location. We pride ourselves on delivering world-class guest experiences, and we need someone like you to help us maintain our high standards.
As a key member of our front-line team, you will be the face of our brand. We offer a competitive hourly rate, flexible scheduling to fit your lifestyle, and a collaborative work environment.
Why Apply?
- Competitive Pay: Earn between $15.00 and $20.00 per hour.
- Flexible Scheduling: Great for students or those seeking work-life balance.
- Professional Development: Opportunities to grow within the hospitality industry.
- Great Team Culture: A supportive and friendly work environment.
Responsibilities
- Provide a warm and professional welcome to all guests, ensuring a positive first impression.
- Manage the check-in and check-out process efficiently using our property management system.
- Answer incoming calls and respond to emails promptly, addressing all inquiries with courtesy.
- Handle cash transactions and credit card processing accurately.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Assist guests with local recommendations, directions, and concierge services.
- Resolve guest complaints or issues in a calm and solution-oriented manner.
Qualifications
- High school diploma or GED required.
- Previous experience in a front desk or customer service role is preferred.
- Strong verbal communication and interpersonal skills.
- Ability to work a flexible schedule, including weekends, nights, and holidays.
- Proficiency in Microsoft Office Suite and basic computer skills.
- A professional appearance and a friendly, outgoing attitude.