Job Description
Welcome to Harbor View Inn, where hospitality meets comfort. We are seeking a friendly and organized Part-Time Front Desk Agent to join our dedicated team in Jacksonville, FL. Whether you are looking to start your career in the hospitality industry or seeking a flexible evening shift, we offer a welcoming environment where your potential is valued.
As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a seamless check-in and check-out experience. We pride ourselves on our warm atmosphere and are looking for individuals who share our passion for exceptional service.
Why Join Us?
- No Experience Required: We provide comprehensive training for all new hires.
- Flexible Scheduling: Perfect for students or those looking for part-time work.
- Competitive Pay: Earn between $15.00 and $18.00 per hour.
Responsibilities
- Greet guests warmly and professionally upon arrival, handling check-in and check-out procedures efficiently.
- Answer incoming phone calls and emails promptly, responding to guest inquiries with accuracy.
- Manage the front desk console, including processing payments and handling cash deposits.
- Assist guests with local directions, recommendations, and any special requests.
- Maintain a clean and organized lobby area to ensure a welcoming atmosphere.
- Resolve guest complaints or concerns with patience and a focus on customer satisfaction.
Qualifications
- Excellent communication skills, both verbal and written, in English.
- A friendly, outgoing, and professional demeanor.
- Basic computer proficiency and ability to learn property management software quickly.
- Ability to work a flexible schedule, including weekends and holidays.
- Reliable transportation and a valid driver's license are preferred.
- High school diploma or equivalent is preferred but not strictly required for entry-level candidates.