Job Description
Join our award-winning team as a Part-Time Front Desk Agent in Memphis's vibrant hospitality scene! We're seeking energetic professionals to deliver exceptional guest experiences during evening/night shifts. Enjoy competitive pay, flexible scheduling, and opportunities for growth in a luxury environment. Perfect for students, night owls, and hospitality enthusiasts!
Responsibilities
- Manage check-in/check-out procedures with precision and efficiency
- Handle guest inquiries via phone, email, and in-person with professionalism
- Process payments and maintain accurate billing records
- Coordinate room assignments using property management systems
- Resolve guest concerns promptly and escalate when necessary
- Maintain cleanliness and organization of front desk area
- Collaborate with housekeeping and security teams
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or hospitality experience preferred
- Strong communication and conflict resolution skills
- Proficiency with hotel management software (e.g., Opera)
- Ability to multitask in fast-paced environments
- Flexible availability for evening/night shifts
- Basic math and cash handling accuracy
- Positive attitude and problem-solving mindset