Job Description
Join our dynamic team at Austin Hospitality Group as a Part-Time Front Desk Agent! We're seeking enthusiastic individuals to deliver exceptional guest experiences at our downtown Austin location. No prior experience required – we provide comprehensive training to kickstart your hospitality career. Enjoy flexible scheduling, competitive pay, and opportunities for growth in one of America's most vibrant cities.
Responsibilities
- Warmly greet and assist all guests with check-in/check-out processes
- Manage reservations and room assignments using our property management system
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Perform daily audits and reporting duties
- Uphold brand standards through professional communication
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Customer service mindset with problem-solving ability
- Basic computer proficiency
- Flexible availability including weekends/holidays
- Positive attitude and willingness to learn
- Ability to stand for extended periods
- Valid work authorization