Job Description
Join our vibrant hospitality team as a Part-Time Front Desk Agent at Grand Hotel Tucson! Perfect for career changers, students, or newcomers to the industry, we provide comprehensive training to launch your customer service career. Enjoy a welcoming environment where your smile and dedication make every guest's stay memorable. Flexible scheduling available to fit your lifestyle.
Responsibilities
- Warmly greet and check in/out hotel guests with professionalism
- Manage reservations and room assignments accurately
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain billing records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems efficiently
- Uphold safety and cleanliness standards
Qualifications
- No prior experience required – we train! (Hospitality experience a plus)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer proficiency
- Ability to multitask in a fast-paced setting
- Flexible availability including weekends/holidays
- Positive attitude and team player mentality
- High school diploma or equivalent