Job Description
We are seeking a dynamic and welcoming Front Desk Agent to join our team in the heart of Philadelphia. If you are looking to start a career in hospitality with no prior experience required, this is the perfect opportunity for you! We offer comprehensive training to help you grow professionally.
At Apex Hospitality Solutions, we pride ourselves on exceptional guest service. As a Front Desk Agent, you will be the first point of contact for our guests, setting the tone for their entire stay. We are looking for individuals who are enthusiastic, reliable, and eager to learn.
Why Join Us?
- Competitive hourly wage ($15.00 - $18.00).
- Flexible part-time schedule to fit your lifestyle.
- Comprehensive on-the-job training provided.
- Opportunity for growth within the hospitality industry.
- Employee discounts on dining and local attractions.
Responsibilities
- Greet and Welcome: Provide a warm and professional greeting to all guests upon arrival.
- Guest Services: Assist guests with check-in and check-out procedures efficiently and accurately.
- Communication: Handle incoming phone calls and email inquiries with a polite and helpful demeanor.
- Information Desk: Provide directions, local recommendations, and answer general questions about our facilities and the city of Philadelphia.
- Administrative Support: Maintain the front desk area, manage the logbook, and ensure all paperwork is completed correctly.
- Security: Monitor security cameras and door access to ensure the safety of guests and staff.
Qualifications
- No Experience Required: We are happy to train the right candidate who is eager to learn.
- Communication: Excellent verbal and written communication skills.
- Professionalism: A neat, professional appearance and a positive attitude.
- Reliability: Must be punctual and dependable for the scheduled shifts.
- Computer Literacy: Basic computer skills and the ability to learn property management systems quickly.