Job Description
Join our award-winning luxury hotel in downtown San Antonio! We're seeking a passionate Part-Time Guest Service Agent to create unforgettable experiences for our international guests. Enjoy flexible scheduling while working in a stunning riverfront setting with premium amenities and a supportive team environment. Perfect for students or professionals seeking work-life balance in the heart of the Alamo City.
Responsibilities
- Provide exceptional check-in/check-out services with warm hospitality
- Manage reservations and optimize room assignments
- Resolve guest inquiries with proactive problem-solving
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Upsell hotel amenities and local attractions
- Operate property management systems efficiently
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to work flexible weekends and holidays
- Basic computer proficiency and POS system knowledge
- Valid Texas driver's license (for vaif shuttle duties)
- Fluency in English; Spanish proficiency a plus
- Professional appearance and positive attitude
- Ability to stand for extended periods