Job Description
Join the award-winning team at The Grand Rose Hotel, Portland's premier luxury destination. We're seeking passionate individuals to deliver exceptional guest experiences in our stunning downtown location. Enjoy flexible scheduling, competitive pay, and a vibrant work environment in the heart of the Pearl District. Perfect for students, career changers, or hospitality professionals seeking work-life balance.
Why Work With Us?
- Comprehensive training and career advancement opportunities
- Employee discounts on hotel stays and dining
- Complimentary parking and transit benefits
- Dynamic, inclusive workplace culture
Responsibilities
- Provide exceptional check-in/check-out experiences for hotel guests
- Manage reservations and room assignments with precision
- Resolve guest inquiries and service requests promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with valet services during peak hours
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Proficiency with property management systems (e.g., Opera)
- Basic math and cash handling abilities
- Positive, guest-focused attitude
- Must be authorized to work in the US
- Ability to stand for extended periods