Job Description
Join the vibrant hospitality team at Grand Plaza Hotel & Suites in downtown Oklahoma City! We're seeking enthusiastic Part-Time Guest Services Associates to create memorable experiences for our guests. Enjoy flexible scheduling, competitive pay, and a dynamic work environment in the heart of OKC's entertainment district. Perfect for students, professionals, and anyone seeking a rewarding part-time role.
Responsibilities
- Deliver exceptional guest check-in/check-out experiences
- Manage reservation systems and room assignments
- Handle guest inquiries and resolve service issues
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and cleanliness protocols
- Assist with valet and concierge services as needed
Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible evenings/weekends
- Basic computer proficiency with reservation systems
- Professional appearance and positive attitude
- Valid Oklahoma driver's license (if handling valet)
- Ability to stand for extended periods