Job Description
Join our award-winning luxury hotel in the heart of downtown Seattle and become part of an exceptional hospitality team. We're seeking passionate individuals to deliver world-class guest experiences while showcasing the best of Pacific Northwest culture. Enjoy flexible scheduling, competitive pay, and opportunities for career growth in Seattle's vibrant hospitality scene.
Responsibilities
- Provide exceptional guest assistance with local recommendations, transportation, and reservation bookings
- Manage front desk operations including check-ins, check-outs, and key issuance
- Resolve guest inquiries and concerns with professionalism and discretion
- Coordinate with housekeeping, valet, and dining departments for seamless service
- Maintain detailed knowledge of Seattle attractions, events, and seasonal activities
- Process payments and accurately manage guest accounts
Qualifications
- Minimum 1 year hotel or high-end hospitality experience
- Exceptional communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Proficiency with property management systems (e.g., Opera, Delphi)
- Valid Washington State Food Handler's Card (or willingness to obtain)
- Basic knowledge of Seattle geography and tourism landscape
- Ability to multitask in fast-paced environments