Job Description
Join our award-winning hospitality team at Grand Hotel Wichita and kickstart your career in the hotel industry! We're seeking enthusiastic Part-Time Guest Services Associates to deliver exceptional guest experiences. No prior experience is required – we provide comprehensive training to help you thrive. Enjoy flexible scheduling, a supportive team environment, and opportunities for advancement. Perfect for students, career changers, or anyone seeking flexible work in Wichita's vibrant hospitality scene.
Responsibilities
- Warmly greet and assist hotel guests with check-in/check-out processes
- Manage reservations and answer inquiries via phone, email, and in-person
- Operate property management systems efficiently
- Handle guest requests and resolve service issues promptly
- Collaborate with housekeeping and maintenance teams
- Maintain cleanliness and organization of front desk area
- Process payments and manage cash drawer accurately
Qualifications
- No experience required – training provided
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to work flexible shifts including weekends/holidays
- Basic computer proficiency
- Positive attitude and customer service mindset
- High school diploma or equivalent (preferred)
- Must be 18+ years old