Job Description
Are you looking for a rewarding career in the hospitality industry? The Grand Philadelphia Hotel is currently seeking a dedicated Part-Time Night Auditor to join our exceptional team. We pride ourselves on providing premium service and a comfortable stay for all our guests.
In this role, you will be the face of our hotel during the evening and night hours. You will ensure our guests feel welcome and comfortable while managing the front desk operations. This is a fantastic opportunity for those seeking shift work with flexible scheduling in a historic and vibrant city.
Why join us? We offer a competitive hourly rate, a dynamic work environment, and the chance to develop your skills in a leading hotel.
Responsibilities
- Perform nightly audits, balancing daily financial transactions and ensuring accuracy.
- Check guests in and out efficiently, providing a warm and professional welcome.
- Handle guest inquiries, resolve complaints, and coordinate with housekeeping and maintenance.
- Secure the hotel premises, monitor security cameras, and ensure the safety of guests and staff.
- Operate the PBX switchboard and manage incoming and outgoing calls.
- Process payments and manage cash drawers with strict attention to detail.
- Assist in maintaining the cleanliness and organization of the front desk area.
Qualifications
- High school diploma or GED required.
- Previous experience in a hotel front desk or hospitality setting is a plus.
- Strong computer skills, including proficiency in MS Office and hotel management software.
- Excellent communication and interpersonal skills.
- Must be available to work varying shifts, including nights and weekends.
- Ability to work independently with a high level of integrity and attention to detail.