Job Description
Join our award-winning hospitality team in Charlotte, NC! We're seeking energetic Part-Time Hotel Shift Associates to deliver exceptional guest experiences during evening, overnight, and weekend shifts. Perfect for students, career-changers, or those seeking flexible work schedules in the heart of North Carolina's thriving tourism industry. Enjoy competitive pay, free employee meals, and opportunities for advancement within our luxury hotel group.
Responsibilities
- Provide exceptional front desk services including check-ins, check-outs, and guest assistance
- Manage room reservations and handle guest inquiries with professionalism
- Monitor security systems and respond to emergency situations during shifts
- Coordinate with housekeeping and maintenance teams for smooth operations
- Process payments and maintain accurate financial records
- Assist with valet services and luggage handling as needed
- Uphold brand standards through consistent service delivery
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- Previous customer service or hotel experience required
- Flexible availability for evenings, weekends, and holidays
- Strong communication and conflict resolution skills
- Basic computer proficiency with reservation systems
- Ability to stand/walk for extended periods during shifts
- Valid North Carolina driver's license (for valet duties)
- Must pass background check and drug screening