Job Description
Join our award-winning team at Grand Hospitality Group as a Part-Time Hotel Shift Worker! We're seeking energetic professionals to deliver exceptional guest experiences during evening and overnight shifts. Enjoy flexible scheduling, competitive pay, and opportunities for advancement in Austin's premier hospitality destination.
Responsibilities
- Provide exceptional guest service during check-ins, check-outs, and throughout shifts
- Monitor hotel security and respond to emergency situations
- Manage room status updates and coordinate with housekeeping team
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Perform routine safety inspections of public areas
- Collaborate with other departments for seamless operations
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to work flexible hours including nights and weekends
- Basic computer proficiency and cash handling experience
- Valid driver's license and reliable transportation
- First Aid/CPR certification (or willingness to obtain)
- Ability to stand/walk for extended periods
- Attention to detail and problem-solving mindset