Job Description
We are seeking passionate and reliable individuals to join our dynamic team as Part-Time Hotel Staff. At Grand Horizon Hotels & Resorts, we pride ourselves on delivering world-class hospitality experiences. If you thrive in a fast-paced environment and enjoy making guests feel at home, we want you to be part of our success story. This is an excellent opportunity to gain valuable experience in the hospitality industry while enjoying a flexible schedule.
Responsibilities
- Greet and welcome guests warmly upon arrival, managing the check-in and check-out processes efficiently.
- Respond to guest inquiries, complaints, and requests promptly and professionally to ensure high satisfaction.
- Maintain a clean, organized, and welcoming front desk and lobby area.
- Handle reservations and room bookings accurately using property management systems.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms and public areas are pristine.
- Assist with administrative tasks such as filing, data entry, and answering phone calls.
Qualifications
- Previous experience in customer service, hospitality, or retail is preferred but not required.
- Strong communication and interpersonal skills with a friendly demeanor.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Basic computer literacy and proficiency with reservation software.
- A high school diploma or equivalent is required.
- Must be able to stand for extended periods and lift moderate weights when assisting with luggage or supplies.