Job Description
Join our award-winning team at Grand Plaza Hotel! We're seeking passionate individuals to deliver exceptional guest experiences in the heart of Seattle. As a key part of our hospitality family, you'll create memorable stays while enjoying flexible scheduling and competitive pay. Perfect for students, career-changers, or those seeking work-life balance. Our modern downtown location offers dynamic shifts with opportunities for growth and advancement. If you thrive in fast-paced environments and take pride in making guests feel welcome, apply today!
Responsibilities
- Greet guests warmly and manage efficient check-in/check-out processes
- Respond promptly to guest inquiries and resolve service issues
- Perform daily cleaning and maintenance of guest rooms and common areas
- Coordinate with housekeeping, maintenance, and front desk teams
- Assist with luggage handling and special guest requests
- Adhere to safety protocols and hotel brand standards
- Participate in inventory management and supply restocking
Qualifications
- Previous hotel or customer service experience preferred
- Exceptional communication and interpersonal skills
- Ability to work flexible hours including nights/weekends
- Strong attention to detail and problem-solving abilities
- Basic computer proficiency and POS system knowledge
- Physical ability to stand/walk for extended periods
- Valid Washington state food handler's certificate (or willingness to obtain)