Job Description
Are you looking for a rewarding career in the hospitality industry? Atlanta Metro Hospitality Group is currently seeking dedicated Shift Work Front Desk Agents to join our dynamic team. We offer competitive pay, flexible shift schedules, and a fantastic work environment where no prior experience is necessary—just a great attitude and a willingness to learn.
About the Role:
As a Front Desk Agent, you will be the first point of contact for our guests, ensuring their experience is seamless and memorable. We provide comprehensive training to help you succeed in this pivotal role. This position is perfect for individuals seeking stability, growth, and the opportunity to work in one of the country's most vibrant cities.
Responsibilities
- Guest Relations: Greet and welcome guests with a warm, professional demeanor, managing check-ins and check-outs efficiently.
- Shift Operations: Monitor the front desk during assigned shifts, including day, swing, and grave shifts, ensuring 24/7 coverage.
- Communication: Handle incoming calls, emails, and in-person inquiries, directing them to the appropriate departments.
- Administrative Tasks: Process payments, manage mail and packages, and maintain accurate daily logs.
- Security & Safety: Adhere to all safety protocols and emergency procedures to ensure a secure environment for guests and staff.
- Team Collaboration: Work closely with housekeeping and maintenance teams to address guest requests promptly.
Qualifications
- Education: High school diploma or GED is preferred but not strictly required.
- Experience: No prior experience needed. We value attitude and work ethic over resume history.
- Availability: Must be available to work flexible shifts, including weekends, holidays, and overnights.
- Skills: Strong interpersonal and communication skills; basic computer literacy.
- Reliability: Must have a reliable mode of transportation.
- Professionalism: Must present a neat and professional appearance at all times.