Job Description
Immediate Opening for Front Desk Agent at Grandview Hotel Seattle! We're seeking a dynamic hospitality professional to deliver exceptional guest experiences in the heart of downtown Seattle. Join our award-winning team where your passion for service creates lasting memories. Apply now – interviews starting this week!
As Seattle's premier boutique hotel, we pride ourselves on personalized service and attention to detail. This urgent opening requires someone ready to hit the ground running in our fast-paced lobby environment. If you thrive in customer-facing roles and want to be part of Seattle's vibrant hospitality scene, this is your moment.
Responsibilities
- Deliver exceptional guest check-in/check-out experiences with warm hospitality
- Manage reservations, room assignments, and billing with precision
- Handle guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Uphold brand standards through attentive service and professional appearance
- Utilize property management systems efficiently
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency in Opera/PMS or similar hotel software
- Exceptional communication and problem-solving skills
- Ability to multitask in high-pressure environments
- Flexible availability including nights, weekends, and holidays
- Valid Washington State Food Handler's Card (or willingness to obtain)
- Professional appearance and positive demeanor