Job Description
We are currently seeking a highly motivated Front Desk Agent to join our dynamic team in Louisville, KY. This is an urgent hiring opportunity for someone who thrives in a fast-paced environment and excels at delivering exceptional guest experiences.
As the face of our establishment, you will play a crucial role in ensuring our visitors feel welcomed, valued, and attended to from the moment they arrive. We offer a competitive compensation package, comprehensive benefits, and a supportive work culture.
Responsibilities
- Welcoming guests warmly and managing the front desk check-in and check-out processes efficiently.
- Answering and directing incoming calls with professionalism and courtesy.
- Assisting with reservations, bookings, and administrative tasks as needed.
- Maintaining the cleanliness and organization of the lobby and reception area.
- Handling inquiries regarding local attractions, directions, and hotel services.
- Processing payments and handling cash transactions accurately.
Qualifications
- High school diploma or equivalent required.
- Previous experience in a front desk, reception, or hospitality role is preferred.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and property management systems.
- Ability to work flexible hours, including weekends and holidays.
- Professional appearance and demeanor.