Job Description
Join our award-winning hospitality team as a Front Desk Agent where your smile and dedication make every guest's stay unforgettable. No experience required—we provide comprehensive training! Work in downtown Portland's vibrant heart, serving travelers from around the world while growing your career in hospitality. Enjoy competitive pay, flexible scheduling, and a supportive team environment that values your growth.
Responsibilities
- Warmly welcome and assist guests with check-in/check-out procedures
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve concerns with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems and POS software
- Uphold cleanliness and organization at the front desk area
Qualifications
- High school diploma or equivalent (GED accepted)
- Outstanding communication and interpersonal skills
- Friendly, approachable demeanor with customer-first mindset
- Basic computer proficiency (training provided for hotel systems)
- Ability to multitask in a fast-paced environment
- No prior experience required—training provided
- Flexible availability including weekends and holidays