Job Description
Join our award-winning team immediately! Grand Plaza Hotel Dallas is urgently hiring passionate hospitality professionals for immediate start. Enjoy competitive pay, comprehensive benefits, and career growth in the heart of downtown Dallas. Perfect for energetic individuals ready to deliver exceptional guest experiences.
Responsibilities
- Deliver exceptional customer service to hotel guests
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve complaints promptly
- Coordinate housekeeping and maintenance requests
- Process payments and manage billing systems
- Upsell hotel services and amenities
- Maintain accurate guest records and reports
Qualifications
- 1+ years hotel or customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights/weekends)
- Basic computer proficiency (MS Office, PMS systems)
- High school diploma or equivalent
- Texas Food Handler/ServSafe certification preferred
- Ability to stand for extended periods
- Valid Texas driver's license (if required for role)