Job Description
Join our award-winning luxury hotel in the heart of downtown Raleigh! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and growth opportunities in one of North Carolina's most vibrant cities. Apply today and become part of our dynamic team!
Responsibilities
- Manage check-in/check-out processes with precision and warmth
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Utilize property management systems efficiently
- Uphold brand standards through exceptional service
Qualifications
- Minimum 1 year hotel front desk experience required
- Strong communication and conflict resolution skills
- Proficiency with Opera or similar PMS software
- Ability to multitask in a fast-paced environment
- Valid NC driver's license (if required for duties)
- Flexible availability including weekends/holidays