Job Description
Join our award-winning Denver hotel team immediately! We're seeking passionate hospitality professionals to deliver exceptional guest experiences at our downtown landmark. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in the heart of the Mile-High City.
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Manage reservations and room assignments with precision
- Resolve guest inquiries and complaints with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean and organized front desk area
Qualifications
- Minimum 1 year hotel front desk experience
- Proficiency with PMS systems (Opera preferred)
- Excellent communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Flexible availability including nights/weekends
- Basic math and cash handling skills
- Valid Colorado driver's license (if required for errands)
- Positive attitude and guest-first mindset