Job Description
Join our award-winning team at Grand Hotel Wichita as a Weekend Front Desk Agent! We're seeking dynamic hospitality professionals to deliver exceptional guest experiences during our busiest weekend shifts. Enjoy competitive pay, flexible scheduling, and a supportive team environment. If you thrive in fast-paced settings and prioritize guest satisfaction, apply today!
Responsibilities
- Check-in/check-out guests efficiently with warm hospitality
- Manage reservations and room assignments using hotel software
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Support weekend event operations as needed
Qualifications
- High school diploma or equivalent required
- 1+ years hotel or customer service experience preferred
- Strong communication and conflict resolution skills
- Proficiency with property management systems
- Flexible availability for weekend shifts (Fri-Sun)
- Basic math and cash handling abilities
- Positive attitude and teamwork-oriented mindset