Job Description
Join our award-winning team at Grand Plaza Hotel and become the face of luxury hospitality in San Antonio! We're seeking energetic Weekend Hospitality Associates to create unforgettable guest experiences during peak weekend demand. Work in our stunning downtown location near the River Walk while enjoying competitive pay, flexible scheduling, and exclusive employee benefits. If you're passionate about service excellence and thrive in fast-paced environments, this is your perfect opportunity!
Responsibilities
- Deliver exceptional guest service at check-in/check-out and throughout guest stays
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with valet services during high-traffic periods
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work weekends and holidays
- Basic computer proficiency with reservation systems
- Valid Texas driver's license (for valet duties)
- Ability to stand/walk for extended periods
- Flexibility to work varying shifts
- Positive attitude and team player mentality