Job Description
Join our award-winning downtown Columbus hotel and become part of a dynamic hospitality team! We're seeking passionate Weekend Hospitality Associates to deliver exceptional guest experiences during peak weekend periods. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of the Short North Arts District. Perfect for students, second-job seekers, or hospitality professionals seeking weekend-only opportunities.
Responsibilities
- Provide exceptional guest service at check-in/check-out and throughout guest stays
- Manage room assignments and coordinate housekeeping operations
- Operate POS systems for food/beverage transactions
- Resolve guest inquiries and escalate complex issues promptly
- Maintain pristine lobby and common area standards
- Collaborate with cross-departmental teams for seamless operations
- Execute safety and emergency protocols per hotel standards
Qualifications
- Minimum 6 months hospitality or customer service experience
- Flexible availability including weekends, holidays, and evenings
- Strong communication and problem-solving abilities
- Basic computer proficiency with POS systems
- Ability to stand/walk for extended periods
- Ohio Food Handler certification (or willingness to obtain)
- Positive attitude with team-first mentality