Job Description
Join our award-winning downtown Portland team at the Riverfront Hotel Group, where exceptional hospitality meets vibrant city energy. We're seeking passionate Weekend Hospitality Associates to create memorable guest experiences during high-demand Saturday and Sunday shifts. Enjoy competitive pay, flexible scheduling, and a dynamic work environment in Oregon's most exciting hospitality destination.
Responsibilities
- Deliver exceptional guest service at front desk, valet, and concierge stations
- Manage check-in/check-out processes with efficiency and warmth
- Handle guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and manage billing transactions
- Maintain detailed records of guest preferences and special requests
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- Minimum 1 year hospitality or customer service experience
- Weekend availability (Saturdays & Sundays) required
- Proficient in hotel management systems (Opera, Fidelio)
- Strong communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Basic knowledge of Portland attractions and transportation
- Valid Oregon Food Handler's Card preferred
- High school diploma or equivalent required