Job Description
Join our vibrant team at Grand Bay Hotel, where luxury meets Southern hospitality! We're seeking enthusiastic Weekend Hotel Associates to create unforgettable experiences for our guests during peak weekend stays. This role offers flexible weekend schedules while providing competitive pay, employee discounts, and a dynamic work environment in Tampa's premier waterfront district.
Responsibilities
- Deliver exceptional guest service through check-in/out processes and personalized assistance
- Manage room inventory and coordinate with housekeeping for seamless turnarounds
- Resolve guest inquiries and complaints with professionalism and empathy
- Process payments and maintain accurate financial documentation
- Collaborate with cross-department teams to ensure operational excellence
- Uphold brand standards through meticulous attention to detail
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Basic proficiency with hotel management software (e.g., Opera)
- Valid Florida driver's license (if required for shuttle duties)
- Flexible availability for weekend shifts (Fri-Sun)
- High school diploma or equivalent required