Job Description
Join our award-winning team at Grand Hotel Fresno, where hospitality meets excellence! We're seeking passionate Weekend Shift Hotel Associates to create unforgettable experiences for our guests. Enjoy competitive pay, flexible scheduling, and a supportive environment while exploring Fresno's vibrant culture. Perfect for students, parents, or anyone seeking weekend work-life balance.
Our state-of-the-art hotel offers modern amenities and a prime location near Fresno's top attractions. As a Weekend Associate, you'll be part of a dynamic team committed to delivering exceptional service. We provide comprehensive training, advancement opportunities, and a fun, inclusive workplace culture.
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservations and room assignments efficiently
- Address guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold cleanliness standards in lobby and common areas
- Assist with event setup and guest transportation needs
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends and flexible hours
- Basic computer proficiency and reservation system knowledge
- High school diploma or equivalent required
- Valid driver's license for occasional errands
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude and team-oriented mindset