Job Description
Join our dynamic team at Grand Harbor Hotel, where weekend warriors thrive! We're seeking passionate hospitality professionals to deliver exceptional guest experiences during our busiest weekends. Enjoy competitive pay, flexible scheduling, and a vibrant work culture in Jacksonville's premier riverfront location. Perfect for students, second-job seekers, or anyone seeking weekend-focused employment. Apply today and become part of our award-winning hospitality family!
Responsibilities
- Deliver exceptional guest service at check-in/check-out with efficiency and warmth
- Manage reservations, room assignments, and billing inquiries
- Address guest concerns promptly and resolve issues with professionalism
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Uphold brand standards through attentive service and property appearance
- Collaborate with cross-functional teams during peak weekend periods
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends and holidays reliably
- Basic computer proficiency with reservation systems
- Attention to detail and problem-solving abilities
- Valid Florida driver's license (if driving required)
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude and commitment to guest satisfaction