Job Description
Join our award-winning downtown Indianapolis hotel as a Weekend Associate! We're seeking energetic individuals to deliver exceptional guest experiences during peak weekend operations. No prior hospitality experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a dynamic team environment while working in Indianapolis's vibrant downtown district.
Responsibilities
- Greet and assist hotel guests with check-in/checkout processes
- Manage reservations and answer phone inquiries
- Operate front desk systems and point-of-sale terminals
- Coordinate with housekeeping and maintenance teams
- Handle guest requests and resolve service issues
- Maintain clean and organized lobby/reception areas
- Process payments and manage cash handling procedures
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and customer service skills
- Ability to work weekends and holidays consistently
- Basic computer literacy and willingness to learn systems
- Positive attitude and problem-solving mindset
- Attention to detail and accuracy in transactions
- Team player with collaborative approach
- Reliable transportation to downtown location