Job Description
Join our award-winning luxury hotel's dynamic team as a Weekend Concierge at the Grand Pacific Hotel. This role is perfect for hospitality professionals who thrive in fast-paced weekend environments and excel at creating memorable guest experiences. Enjoy competitive pay, flexible scheduling, and the opportunity to work in Seattle's vibrant downtown district.
Responsibilities
- Deliver exceptional guest services including reservations, local recommendations, and special requests
- Coordinate transportation arrangements and manage VIP guest experiences
- Collaborate with housekeeping and front desk teams for seamless operations
- Handle billing inquiries and resolve guest concerns with professionalism
- Maintain detailed knowledge of Seattle attractions, events, and seasonal offerings
- Process payments and maintain accurate transaction records
Qualifications
- Minimum 2 years luxury hotel or high-end hospitality experience
- Exceptional communication and problem-solving skills
- Ability to work weekends, holidays, and flexible shifts
- Proficiency in Opera PMS and reservation systems
- Valid Washington State Food Handler's Card (preferred)
- Fluency in English; multilingual skills a plus
- Ability to stand for extended periods and lift 25 lbs