Job Description
Join our award-winning luxury hotel in downtown Albuquerque for a dynamic weekend role! We're seeking a passionate Weekend Front Desk Agent to deliver exceptional guest experiences during our busiest operational period. Enjoy competitive pay, complimentary hotel stays, and a vibrant team atmosphere while exploring Albuquerque's rich culture. Perfect for students or professionals seeking weekend flexibility without compromising career growth.
Responsibilities
- Check-in/out guests with efficiency and personalized service
- Manage reservations and optimize room assignments
- Handle guest inquiries and resolve service issues
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Execute upselling strategies for premium rooms/services
- Monitor security protocols and emergency procedures
Qualifications
- Previous hotel or customer service experience required
- Strong communication and conflict resolution skills
- Ability to work flexible weekends (Fri-Sun)
- Proficient in property management systems
- Attention to detail and multitasking abilities
- Basic knowledge of Albuquerque attractions
- Valid New Mexico driver's license preferred
- Spanish fluency a plus