Job Description
Join our vibrant team at Oceanview Hospitality Group and become the heart of our guests' weekend experiences! We're seeking dedicated Weekend Guest Services Associates to deliver exceptional hospitality during our busiest period. This role offers competitive pay, flexible scheduling, and the opportunity to work in Jacksonville's premier coastal hotel. Enjoy weekends off while providing memorable stays for travelers seeking luxury and comfort. Perfect for students, parents, or professionals seeking supplemental income with a dynamic work environment.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage room assignments and special requests with precision
- Handle guest inquiries and resolve service concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Execute safety protocols during emergency situations
- Upsell premium amenities and dining experiences
Qualifications
- 1+ years hotel front desk or customer service experience
- Proficiency with Opera or similar property management software
- Exceptional communication and problem-solving skills
- Ability to work independently during overnight shifts
- Valid Florida driver's license and reliable transportation
- Flexible availability including weekends and holidays
- Basic knowledge of Jacksonville attractions and services