Job Description
Join our award-winning team at Grand Plaza Hotel, where luxury meets Southern hospitality! We're seeking passionate Weekend Hotel Staff to deliver exceptional guest experiences during peak weekend operations. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of downtown Dallas. Perfect candidates thrive in fast-paced settings and take pride in creating memorable stays for our international clientele.
Responsibilities
- Provide exceptional front desk services including check-ins, check-outs, and guest inquiries
- Manage room inventory and coordinate with housekeeping for optimal turnover
- Handle guest requests with professionalism and urgency
- Process payments and manage cash drawer accurately
- Maintain immaculate lobby and common areas
- Resolve guest concerns promptly and escalate when necessary
- Collaborate with security team for weekend crowd control
Qualifications
- Minimum 1 year hotel or hospitality experience
- Flexible availability including weekends and holidays
- Strong communication and problem-solving skills
- Ability to stand for extended periods and lift 25 lbs
- Basic knowledge of hotel management systems (Opera/PMS)
- Texas Food Handler or Alcohol Certification preferred
- Valid Texas driver's license for errands
- Fluent in English; Spanish proficiency a plus